Identity Server Is Not Coming Up (Doc ID 1459079.1)

Last updated on MARCH 08, 2017

Applies to:

COREid Identity - Version 10.1.4.3 and later
Information in this document applies to any platform.

Symptoms

OAM 10.1.4.3
Identity Server is not coming up. Access server is up.
It's possible to contact LDAP. All the directory services are up. SSO login is working fine.

In oblog.log
2012/05/03@08:10:13.137841      26738   6       DB_RUNTIME      WARNING 0x0000000A      ../ldap_connection_mngr.cpp:436 "Directory is unreachable, down, or incorrect connection parameters were specified"     function^LDAPAsyncSimpleBind()  userid^cn=orcladmin
2012/05/03@08:10:13.138074      26738   6       DB_RUNTIME      ERROR   0x000008C1      ../ldap_connection_mngr.cpp:443 "Failed to connect to directory server"  lpszHost^xxx.xx.yyy.zz  port^1636

Cause

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