OAM 11g: Unable To Authenticate Into Oamconsole

(Doc ID 1463951.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

 Attempts to login to the OAM console hang.  The Admin Server is started successfully, and we are able to access the WLS console.  Errors are reported during the start of the admin server:

 

WARNING: unable to read logging configuration from file '/opt/app/oracle/admin/IDMDomain/aserver/IDMDomain/config/fmwconfig/servers/AdminServer/logging.xml'; exception: oracle.core.ojdl.logging.LoggingConfigurationException: ODL-52049: cannot create instance of class 'oracle.dfw.incident.IncidentDetectionLogFilter': java.lang.ExceptionInInitializerError
oracle.core.ojdl.logging.LoggingConfigurationException: ODL-52049: cannot create instance of class 'oracle.dfw.incident.IncidentDetectionLogFilter': java.lang.ExceptionInInitializerError
at oracle.core.ojdl.logging.impl.LoggingConfigurationImpl.getInstance(LoggingConfigurationImpl.java:651)

...additional java stack info...

<May 31, 2012 8:23:14 PM GMT> <Critical> <WebLogicServer> <BEA-000286> <Failed to invoke startup class "DMS-Startup", java.lang.NoClassDefFoundError: Could not initialize class oracle.dfw.impl.common.TempFileManager
java.lang.NoClassDefFoundError: Could not initialize class oracle.dfw.impl.common.TempFileManager
at oracle.dfw.spi.portable.PortableDiagnosticsFrameworkProvider.init(PortableDiagnosticsFrameworkProvider.java:120)

...additional java stack info...

WARNING: Opening of wallet based credential store failed. Reason java.io.IOException: PKI-02002: Unable to open the wallet. Check password.
May 31, 2012 8:23:24 PM oracle.security.am.foundation.mapimpl.coherence.encryption.WrapperStreamFactoryImpl getKey
SEVERE: Failed to get encryption key.
java.lang.IllegalArgumentException: oracle.security.jps.service.keystore.KeyStoreServiceException: JPS-06516: Failed to get credential store.
at oracle.security.jps.internal.credstore.ldap.CredentialEntityMapper.getEntity(CredentialEntityMapper.java:301)

Cause

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