My Oracle Support Banner

OAM 11g: Unable To Authenticate Into Oamconsole (Doc ID 1463951.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

 Attempts to login to the OAM console hang.  The Admin Server is started successfully, and we are able to access the WLS console.  Errors are reported during the start of the admin server:

 

WARNING: unable to read logging configuration from file '/opt/app/oracle/admin/IDMDomain/aserver/IDMDomain/config/fmwconfig/servers/AdminServer/logging.xml'; exception: oracle.core.ojdl.logging.LoggingConfigurationException: ODL-52049: cannot create instance of class 'oracle.dfw.incident.IncidentDetectionLogFilter': java.lang.ExceptionInInitializerError
oracle.core.ojdl.logging.LoggingConfigurationException: ODL-52049: cannot create instance of class 'oracle.dfw.incident.IncidentDetectionLogFilter': java.lang.ExceptionInInitializerError
at oracle.core.ojdl.logging.impl.LoggingConfigurationImpl.getInstance(LoggingConfigurationImpl.java:651)

...additional java stack info...

<May 31, 2012 8:23:14 PM GMT> <Critical> <WebLogicServer> <BEA-000286> <Failed to invoke startup class "DMS-Startup", java.lang.NoClassDefFoundError: Could not initialize class oracle.dfw.impl.common.TempFileManager
java.lang.NoClassDefFoundError: Could not initialize class oracle.dfw.impl.common.TempFileManager
at oracle.dfw.spi.portable.PortableDiagnosticsFrameworkProvider.init(PortableDiagnosticsFrameworkProvider.java:120)

...additional java stack info...

WARNING: Opening of wallet based credential store failed. Reason java.io.IOException: PKI-02002: Unable to open the wallet. Check password.
May 31, 2012 8:23:24 PM oracle.security.am.foundation.mapimpl.coherence.encryption.WrapperStreamFactoryImpl getKey
SEVERE: Failed to get encryption key.
java.lang.IllegalArgumentException: oracle.security.jps.service.keystore.KeyStoreServiceException: JPS-06516: Failed to get credential store.
at oracle.security.jps.internal.credstore.ldap.CredentialEntityMapper.getEntity(CredentialEntityMapper.java:301)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.