OAM 11g SSO Logout Fails With Error "Failure of server APACHE bridge"

(Doc ID 1464214.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

 Logout from an application integrated with Oracle Access Manager (OAM) 11g, e.g. Oracle Identity Manager Console, is failing with error HTTP-503 Service Temporarily Unavailable and the following message displayed to the user:

 

The HTTP Header trace shows that the request that generated the HTTP-503 error was for /oamsso/logout.html.

The WebGate that is protecting the application is installed in an Oracle HTTP Server 11g instance.

Cause

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