Engage no longer working after upgrading to Sites 7.6.2+

(Doc ID 1464817.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Sites - Version 7.6.2 and later
Information in this document applies to any platform.


Cannot create or inspect Engage ScalarVals assets or Visitor attributes after upgrading to Sites 7.6.2+


[CS.XCELERATE.ASSET][ERROR] Error: error invoking method Inspect in Asset.callInspect()null
at com.openmarket.visitor.data.SessionVisitorDataConnectionImpl.setICS(y:1645)

CREATE:  "Cannot create the asset, (errno=-10003) due to a configuration or installation problem
INSPECT: ASSET.LOAD of 1234567890 failed with error: -10003


 Upgraded to Sites 7.6.2+


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