My Oracle Support Banner

Capture Errors Loading Scan for Adrenaline Scan Profile "There is a problem loading the scanner configuration for this profile. [ Error: ] Configuration located at: C:\Program Files\Oracle\Document Capture\4.INI" (Doc ID 1466430.1)

Last updated on SEPTEMBER 10, 2018

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

When attempting to scan through Capture Scan for Adrenaline, the following error is encountered:

Error Number: 48
Unable to reserve the device. Make sure the device is connected and turned on. Error In Loading Dll

followed by

Error Number: 0
There is a problem loading the scanner configuration for this profile. [ Error: ] Configuration located at: C:\Program Files\Oracle\Document Capture\4.INI

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.