OIF 11g Test SP SSO Page Fails With HTTP-500 Internal Server Error When Accessed Using External Hostname
(Doc ID 1466796.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Identity Federation - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Testing using the Oracle Identity Federation (OIF) 184.108.40.206 Test SP SSO page is failing with 500 Internal Server Error when OIF 220.127.116.11 SP-initiated SSO is attempted via the external, firewalled hostname.
The OIF Test SP SSO page is being used to perform SP-initiated SSO with the local OIF as Identity Provider.
Previously the Test SP SSO page was working, when OIF was being accessed using the internal Oracle HTTP Server (OHS) 11g hostname and port.
Now OIF HTTP requests are being routed via an external firewall/router and the routing is as follows:
External address e.g. https://sso.oracle.com ==> Internal address e.g. http://appsrv01.oracle.com:7779
The Test SP SSO page can be accessed successfully using the external host e.g. https://sso.oracle.com/fed/user/testspsso.
However after setting parameter values in the page and clicking the Start SSO button, error HTTP-500 Internal Server Error occurs.
The OIF managed server log shows an entry similar to the following for the failing request:
Steps to reproduce
1. Access https://sso.oracle.com/fed/user/testspsso, the OIF Test SP SSO application page is displayed.
2. Complete the fields on the Test SP SSO page as required.
3. Click the Start SSO button: Error 500 is displayed Internal Server Error.
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