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Incorrect Thumbnail Produced using Native docx file on 7.5.2 Inbound Refinery (Doc ID 1467356.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 7.5.2 and later
Information in this document applies to any platform.


On : 7.5.2 version, Conversion

For some documents, the thumbnail does not look like the original document's first page as it should.

The thumbnail for the document should reflect the first page of the original so that the content of the document is known

The issue can be reproduced at will with the following steps:
1. Check in some word documents for conversion
2. Observe converted document and its thumbnail

The issue has the following business impact:
Due to this issue, users cannot use the thumbnail to approximate the content of the item


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