Outbound Business Message Records Stays In MSG_WAIT_FA State When We Receive Group Level 997 (Doc ID 1469235.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle SOA Platform – B2B (Business to Business) - Version 11.1.1.4.0 to 11.1.1.6.0 [Release 11gR1]
Information in this document applies to any platform.

Symptoms

When sending multiple records in one batch (i.e multiple ST SE segments in one ISA/GS) with requested for ACK(997), the records are stayed in MSG_WAIT_FA. And when receiving the group level 997 corresponding to that outbound, only one business message record is marked to complete. Rest of them stays in WAIT_FA.

Cause

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