'Address is not an allowable remote socket address' Error Accessing Content Server from WebCenter Spaces (Doc ID 1469715.1)

Last updated on SEPTEMBER 30, 2022

Applies to:

Symptoms

Behavior is seen on an environment with WebCenter Spaces 11.1.1.5 integrated with Content Server 11.1.1.5 using the instructions here:

Oracle® Fusion Middleware Administrator's Guide for Oracle WebCenter
Section 11.6.2 Registering Content Repositories Using Fusion Middleware Control

This could potentially also be seen in later versions of WebCenter Spaces and WebCenter Content.

The Documents task flow does not work in WebCenter Spaces.
This Error is seen in the browser:

"Error contacting the content repository."

This error stack is seen in WebCenter Spaces managed server log file :

<Error> <oracle.webcenter.content.integration.RepositoryException> <BEA-000000> <<TIMESTAMP> oracle.webcenter.content.integration.spi.ucm.UCMBridge doPingRepository
SEVERE: Unable to ping Content Server associated with repository <REPOSITORY_NAME> at host <HOSTNAME> and port <PORT>.  When calling service PING_SERVER, as user sysadmin, at timestamp<TIMESTAMP> ...
at oracle.webcenter.content.integration.spi.ucm.UCMBridge.doPingRepository(UCMBridge.java:1807)
    at oracle.webcenter.content.integration.spi.ucm.UCMBridge.connectToServer(UCMBridge.java:1828)
    at oracle.webcenter.content.integration.spi.ucm.UCMBridge.getBridge(UCMBridge.java:331)
    at oracle.webcenter.content.integration.spi.ucm.UCMBridge.getBridge(UCMBridge.java:294)
    at oracle.webcenter.doclib.internal.spaces.DoclibServiceScopeAPI.isDoclibConfigured(DoclibServiceScopeAPI.java:204)
    at oracle.webcenter.doclib.internal.spaces.DoclibServiceSetupListener.doPopulateServer(DoclibServiceSetupListener.java:242)
    at oracle.webcenter.doclib.internal.spaces.DoclibServiceSetupListener.contextInitialized(DoclibServiceSetupListener.java:132)
    at weblogic.servlet.internal.EventsManager$FireContextListenerAction.run(EventsManager.java:481)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
    at weblogic.servlet.internal.EventsManager.notifyContextCreatedEvent(EventsManager.java:181)
    at weblogic.servlet.internal.WebAppServletContext.preloadResources(WebAppServletContext.java:1872)
...

Followed by this :
Caused By: oracle.stellent.ridc.protocol.ServiceException: Unable to establish connection to the server. Permission denied. Address '<IP_ADDRESS>' is not an allowable remote socket address.
...

This WARNING may also be seen :

 <Warning> <oracle.webcenter.content.integration.spi.ucm.UCMBridge> <WCS-55028> <Error calling UCM server associated with repository <REPOSITORY_NAME>.  The service PING_SERVER was called with user sysadmin at time <TIMESTAMP>, and returned statuscode -20.
oracle.stellent.ridc.protocol.ServiceException: Unable to establish connection to the server. Permission denied. Address 'nn.nnn.nnn.nn' is not an allowable remote socket address.

Changes

Cause

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