Guideline For Required Support Information About Oracle Fusion Middleware Application (OEM) Adapters For Oracle WebLogic Server 11g
(Doc ID 1470781.1)
Last updated on MARCH 27, 2020
Applies to:
Oracle SOA Suite - Version 11.1.1.3.0 and later Oracle Service Bus - Version 11.1.1.3.0 to 12.2.1.2.0 OracleAS Adapters Oracle Business Process Management Suite - Version 11.1.1.3.0 to 12.2.1.2.0 [Release 11gR1 to 12c] Information in this document applies to any platform.
Purpose
This note provides information about the required details like trace files, settings important details etc. which help and speed up the resolution process for adapter problems. In the process of resolving adapter related problems it might be necessary to create a support case with a 3rd party support organization or an Oracle development team. To reduce the round trips for information gathering to a minimum, the details listed in this note should be provided while opening a SR or bug.
Questions and Answers
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