Oracle Waveset / Latency Seen During Different Actions That Relates To A Large Number Of Administrative Users (Users That Contain An Administrative Role) (Doc ID 1471585.1)

Last updated on OCTOBER 14, 2016

Applies to:

Oracle Waveset - Version 8.1.1 and later
Information in this document applies to any platform.

Goal

The goal of this knowledge article is to explain what happens to system performance when the number of administrative users in an Oracle Waveset environment exceeds the default threshold of 10,000, and then what can be done to remedy it. Administrative users can otherwise be known as users with an administrative role.

If the number of administrative users exceeds the default limit of 10,000, one possible problem you may see is: when trying to open a user for edit, the initial open can take anywhere from 50-120 seconds in most cases. Numerous other types of latency can be seen depending on the specific use-case.

There are approximately 23,000 users in the system in this example, and 11,000 of them are users that contain admin roles. i.e. administrative users

This problem starting to occur recently when the number of users that contained an administrative role increased by a couple of thousand, thereby pushing the number over 10,000. This is normally what precipitates this kind of a problem.
 

Solution

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