User sessions not terminated on XenApps 6.5 Citrix servers when Logon Manager is installed with IE6. (Doc ID 1471852.1)

Last updated on NOVEMBER 18, 2015

Applies to:

Oracle Enterprise Single Sign-On Suite - Version 11.1.1.5.0 and later
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Symptoms

On : 11.1.1.5.1 version, Logon Manager

ACTUAL BEHAVIOR
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User's Citrix sessions are not terminated on the Citrix server after closing a published application in IE6. Internet Explorer (IEXPLORE.EXE) and multiple Logon Manager processes remain running in the active user session.

EXPECTED BEHAVIOR
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The user's session should be terminated and closed when the user closes the published application.

STEPS
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The issue can be reproduced at will with the following steps:
1. Install ESSO-LM on a Citrix XenApps 6.5 server with IE6
2. Connect to the Citrix server with the Citrix Web Interface ICA client.
3. Launch the IE application published from the Citrix Server from within the Web Interface.
4. Close the IE application but do not logoff from the Web Interface.

Changes

 In this case the customer Installed ESSO-LM 11.1.1.5.1 on XenApps 6.5 Citrix server with IE6.

Cause

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