My Oracle Support Banner

REP-51002 or REP-56105: "Internal error starting Reports Toolkit System" and "Error initialising the Font subsystem" (Doc ID 1471897.1)

Last updated on MAY 27, 2021

Applies to:

Oracle Reports Developer - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

The Reports Servers are stopped and no longer start up, displaying "Error initialising the Font subsystem" after enabling TRACE:32 in oracle.reports.server and oracle.reports.engine  :

Per rwservlet_diagnostic.log:

REP-51002 Bind to reports <reports server name> failed

 

Per rwserver_diagnostic.log


[2012-06-21T11:08:29.907-07:00] [WLS_REPORTS] [NOTIFICATION:16] [REP-56021] [oracle.reports.server] [tid: <tid>] [userId: <userId>] [ecid: <ecid>] [APP: reports#11.1.2] EngineManager:spawnEngine  Engine rwEng-0 has been launched.
[2012-06-21T11:08:29.908-07:00] [WLS_REPORTS] [NOTIFICATION:16] [REP-56004] [oracle.reports.server] [tid:<tid>] [userId: <userId>] [ecid: <ecid>] [APP: reports#11.1.2] EngineInfo:setState  Engine rwEng-0 state is: Initial
[2012-06-21T11:08:32.174-07:00] [WLS_REPORTS] [NOTIFICATION] [REP-56105] [oracle.reports.server] [tid:<tid>] [userId: <userId>] [ecid: <ecid>] [APP: reports#11.1.2] EngineManager:manage  Engine rwEng-0 died with error: {1}.
[2012-06-21T11:08:32.175-07:00] [WLS_REPORTS] [INCIDENT_ERROR] [REP-56105] [oracle.reports.server] [tid:<tid>] [userId: <userId>] [ecid: <ecid>] [APP: reports#11.1.2] REP-56105 : Engine rwEng-0 died with error: .  [[
oracle.reports.RWException: IDL:oracle/reports/RWException:1.0
    at oracle.reports.utility.Utility.newRWException(Utility.java:1053)
    at oracle.reports.server.EngineManager.manage(EngineManager.java:431)
    at oracle.reports.server.IdleThread.run(IdleThread.java:95)

]]
[2012-06-21T11:08:32.176-07:00] [WLS_REPORTS] [NOTIFICATION:16] [] [oracle.reports.server] [tid: 11] [userId: <userId>] [ecid: <ecid>] [APP: reports#11.1.2] ServerPacketHandler:stop  Multicastmanager stopped successfully
[2012-06-21T11:08:32.177-07:00] [WLS_REPORTS] [TRACE:32] [REP-50002] [oracle.reports.server] [tid: 11] [userId: <userId>] [ecid: <ecid>] [APP: reports#11.1.2] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] RWServer:shutdown  The server is shutting down.

 

Per rwEng-0_diagnostic.log


[2012-06-21T11:08:32.026-07:00] [reports] [TRACE:16] [] [oracle.reports.engine] [tid: <tid>] [ecid: <ecid>] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] [EngineName: rwEng-0] ImageManager:init  quit
[2012-06-21T11:08:32.026-07:00] [reports] [TRACE] [] [oracle.reports.engine] [tid: <tid>] [ecid: <ecid>] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] [EngineName: rwEng-0] rwtic:rwticst  Starting up the Image caching service
[2012-06-21T11:08:32.027-07:00] [reports] [TRACE] [] [oracle.reports.engine] [tid:  <tid>] [ecid: <ecid>] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] [EngineName: rwEng-0] rwtic:rwticst  Image caching service started successfully
[2012-06-21T11:08:32.028-07:00] [reports] [TRACE] [] [oracle.reports.engine] [tid: <tid>] [ecid: <ecid>] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] [EngineName: rwEng-0] rwti:rwtisst  Image Subsystem Started
[2012-06-21T11:08:32.028-07:00] [reports] [TRACE] [] [oracle.reports.engine] [tid: <tid>] [ecid: <ecid>] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] [EngineName: rwEng-0] rwtfn:rwtfnif_InitFontSubSystem  Initialising Font subsystem...
[2012-06-21T11:08:32.031-07:00] [reports] [TRACE:32] [] [oracle.reports.engine] [tid: <tid>] [ecid: <ecid>] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] [EngineName: rwEng-0] CEngine:FontRevamp:Font Directory  <OH>/asinst_1/reports/fonts
[2012-06-21T11:08:32.031-07:00] [reports] [TRACE:16] [] [oracle.reports.engine] [tid: <tid>] [ecid: <ecid>0] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] [EngineName: rwEng-0] CEngine:FontRevamp:  Scanning through the lists of Fonts under Font Folder
[2012-06-21T11:08:32.039-07:00] [reports] [TRACE] [] [oracle.reports.engine] [tid: <tid>] [ecid: <ecid>] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] [EngineName: rwEng-0] rwtfn:rwtfnif_InitFontSubSystem  Error initialising the Font subsystem
[2012-06-21T11:08:32.040-07:00] [reports] [ERROR] [] [oracle.reports.engine] [tid: v] [ecid: <ecid>] [EngineName: rwEng-0] rwtk:rwtkst  11:08:32  ERR Internal error starting Reports Toolkit System
[2012-06-21T11:08:32.040-07:00] [reports] [TRACE:16] [] [oracle.reports.engine] [pid: <pid>] [tid: <tid>] [ecid: <ecid>] [SRC_METHOD: writeln] [SRC_CLASS: oracle.reports.utility.RWLogger] [EngineName: rwEng-0] EngineImpl:EngineImpl  CInitEngine returns 69



It reproduces consistently after restarting the Reports Servers that were working fine before.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.