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When WebCenter Portal PS5 BP3+ (11.1.1.6.3) is Applied on Top of an 11.1.1.6.x Instance the Connection Between Spaces and Discussions servers fails (Doc ID 1472681.1)

Last updated on APRIL 06, 2023

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

On a WebCenter Portal 11.1.1.6.0 you install Bundle Patch 3 (eg, 11.1.1.6.3) or above.

The same can be applicable to WebCenter Portal custom framework applications (built in JDeveloper).

The connection between Spaces and Discussions servers fails with the following error within the WC_Spaces.out:

<Jun 14, 2012 1:36:02 AM PDT> <Error> <oracle.webservices.jaxws> <BEA-000000>
<Error while invoking endpoint
"http://<HOSTNAME>:8890/owc_discussions/OWCDiscussionsServiceAuthenticated" from client; Client side policies: [oracle/wss10_saml_token_client_policy];
Security Subject: <USERNAME>@<COMPANYNAME>.com>
<Jun 14, 2012 1:36:02 AM PDT> <Error>
<oracle.webcenter.concurrent.Submission> <BEA-000000> <Submission[id=6,
service=oracle.webcenter.collab.forum, resource=null] caught exception
running task oracle.webcenter.collab.share.LoginFailedException: failure to authenticate the <USERNAME>@<COMPANYNAME>.com, due to: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : SOAP must understand error. Server could not understand one or more SOAP headers :
{http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security
at oracle.webcenter.collab.forum.internal.jive.JiveForumSession.login(JiveForumSession.java:212)
at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
at oracle.webcenter.collab.share.Session$1.call(Session.java:646)
at oracle.webcenter.concurrent.Submission$2.run(Submission.java:484)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:498)
at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
at oracle.webcenter.concurrent.Submission$SubmissionFutureTask.run(Submission.java:889)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:139)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.runTask(ModifiedThreadPoolExecutor.java:657)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.run(ModifiedThreadPoolExecutor.java:683)
at java.lang.Thread.run(Thread.java:662)
Caused By: oracle.webcenter.collab.share.SessionException: Unexpected error occurred, due to : oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : SOAP must understand error. Server could not understand one or more SOAP headers :
{http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security
at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:229)
at oracle.webcenter.collab.forum.internal.jive.JiveForumSession.login(JiveForumSession.java:185)
at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
at oracle.webcenter.collab.share.Session$1.call(Session.java:646)
at oracle.webcenter.concurrent.Submission$2.run(Submission.java:484)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:498)
at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
at oracle.webcenter.concurrent.Submission$SubmissionFutureTask.run(Submission.java:889)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:442)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:139)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.runTask(ModifiedThreadPoolExecutor.java:657)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.run(ModifiedThreadPoolExecutor.java:683)
at java.lang.Thread.run(Thread.java:662)
Caused By: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : SOAP must understand error. Server could not understand one or more SOAP headers :
{http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security
at oracle.j2ee.ws.client.jaxws.DispatchImpl.throwJAXWSSoapFaultException(DispatchImpl.java:1040)
at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:826)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:235)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.invoke(OracleDispatchImpl.java:106)
at oracle.j2ee.ws.client.jaxws.WsClientProxyInvocationHandler.invoke(WsClientProxyInvocationHandler.java:254)
at $Proxy218.getUserByUsername(Unknown Source)
at oracle.webcenter.collab.forum.internal.jive.JiveAuthenticator.login(JiveAuthenticator.java:205)
at oracle.webcenter.collab.forum.internal.jive.JiveForumSession.login(JiveForumSession.java:185)
at oracle.webcenter.collab.share.Session$1.call(Session.java:652)
at oracle.webcenter.collab.share.Session$1.call(Session.java:646)
at oracle.webcenter.concurrent.Submission$2.run(Submission.java:484)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.webcenter.concurrent.Submission.runAsPrivileged(Submission.java:498)
at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
at oracle.webcenter.concurrent.Submission.run(Submission.java:424)
at oracle.webcenter.concurrent.Submission$SubmissionFutureTask.run(Submission.java:888)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.runTask(ModifiedThreadPoolExecutor.java:657)
at oracle.webcenter.concurrent.ModifiedThreadPoolExecutor$Worker.run(ModifiedThreadPoolExecutor.java:682)
at java.lang.Thread.run(Thread.java:662)

 

 

Changes

Installed PS5 Bundle Patch 3 (eg, 11.1.1.6.3) or above.

This same problem can also happen simply after a domain restart and the same solution applies. Oracle Support has seen this happening.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 For a Simple Server
 For a Cluster
References

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