ODSEE Unable To Sync Using Identity Synchronization for Windows, Getting Error in Directory Server Logs: err=19, Password already hashed. Cannot check quality. (Doc ID 1476187.1)

Last updated on JULY 25, 2012

Applies to:

Oracle Directory Server Enterprise Edition - Version 11.1.1.3.0 and later
Information in this document applies to any platform.

Symptoms

ISW used to syncronize but is now failing when trying to create a new user although modify and delete seem to be working without issue.  The ISW logs show ldap error code 19 which normally means there is a schema violation.

DS access logs:

[10/Jul/2012:13:47:00 -0500] conn=346922 op=2681 msgId=174888 - ADD dn="uid=testUser,cn=users,dc=oracle,dc=com"
[10/Jul/2012:13:47:00 -0500] conn=346922 op=2681 msgId=174888 - RESULT err=19 tag=105 nentries=0 etime=0, Password already hashed. Cannot check quality.

Corresponding ISW connector error log:
[10/Jul/2012:13:47:00.042 -0500] WARNING 244  CNN101 example.us.oracle.com  "Cannot create user 'uid=testUser,cn=users,dc=oracle,dc=com' at ldap://example2.us.oracle.com:21020, ldap error code = 19." (Action ID=CNN102-1384D50E729-48529, SN=8)

and lastly the ISW connector audit log:
[10/Jul/2012:13:47:00.040 -0500] INFO    244  CNN101 example.us.oracle.com  "LDAP operation on entry uid=testUser,cn=users,dc=oracle,dc=com failed at ldap://example2.us.oracle.com:21020, error(19): Constraint violation (Password already hashed. Cannot check quality.)." (Action ID=CNN102-1384D50E729-48529, SN=7)
[10/Jul/2012:13:47:00.042 -0500] WARNING 244  CNN101 example.us.oracle.com  "Cannot create user 'uid=testUser,cn=users,dc=oracle,dc=com' at ldap://example2.us.oracle.com:21020, ldap error code = 19." (Action ID=CNN102-1384D50E729-48529, SN=8)

Cause

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