WebCenter Interaction Collaboration - Service Fails to Start When the Common Notification Service is Unavailable (Doc ID 1476672.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Collaboration - Version 10.3.3.0 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Jan-2014***

Symptoms

The WebCenter Interaction Collaboration service appears to start, however shuts down after a few minutes. During this time, portlets and general functionality are not available.

The Collaboration log, located in ptcollab\10.3.3\settings\logs, shows the following errors -

 

Changes

 The Common Notifation Service(CNS) may have gone down.

Cause

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