Unable To Get Dynamic Conversion. Failed To Export Document on Word, Excel Docs for Spaces Folders with /PUBLIC/xxx Account (Doc ID 1479967.1)

Last updated on MAY 03, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Dynamic Conversion error on MS Office documents on 2 out of 10 spaces. The Dynamic Conversion works for the native file if it is uploaded into another space.
The folder information for the failing space shows that the account name contains 'PUBLIC/xxxx'

Cause

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