My Oracle Support Banner

Unable To Get Dynamic Conversion. Failed To Export Document on Word, Excel Docs for Spaces Folders with /PUBLIC/xxx Account (Doc ID 1479967.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Dynamic Conversion error on MS Office documents on 2 out of 10 spaces. The Dynamic Conversion works for the native file if it is uploaded into another space.
The folder information for the failing space shows that the account name contains 'PUBLIC/xxxx'

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.