Emails are not delivered on time and get stuck in BPM 11g (Doc ID 1482046.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Emails are sent via email notification activity in BPM. Sometimes Emails take
a very long time to reach or do not reach at all until servers are restarted.

The emails flow fine when the servers are restarted but after a few dozen
emails are processed though BPM process, they get stuck and take a long time
to be sent out.

Following are the stuck threads observed in the thread-dumps when this
issue occurs:

 

Cause

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