Running Capture Import Server as a Service Returns Error "***Error***Unable to locate a printer to convert documents with" (Doc ID 1482094.1)

Last updated on FEBRUARY 09, 2015

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

When running Import Server as an application, the Capture printer can convert documents and create batches without problem.  However, when starting the Capture Import Server as a Service, the following error is returned:

07/31/12 13:55:13 5116 Processing attachment #1 [3 docs AP Invoice Coversheet with barcode - coding.pdf].
07/31/12 13:55:13 1317 ***Error***Unable to locate a printer to convert documents with.
07/31/12 13:55:13 5139 The attachment [3 docs AP Invoice Coversheet with barcode - coding.pdf] was determined to be invalid.

Cause

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