How To Troubleshoot Dynamic Converter Component Outside WebCenter Content (WCC) Shell (Doc ID 1482346.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Goal

Troubleshooting steps to be peformed for Dynamic Converter Component call "GET_DYNAMIC_CONVERSION" resulting in an htmlexport or dcexport error.  A complete description on how to run dynamic converter component outside the content server shell is included.  Keep in mind the dependencies are based on the version of OIT so older versions or even newer versions that are not shown here may be different.

Error Example :  Failed to export document 'xxxxxxx' using template 'yyyyyyy' and layout ''. Export process: 'htmlexport'

Another Example is if images are not viewable after a dynamic conversion; the 32-bit libz.so.1 file is likely missing.

Solution

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