How To Troubleshoot Dynamic Converter Component Outside WebCenter Content (WCC) Shell

(Doc ID 1482346.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


Troubleshooting steps to be peformed for Dynamic Converter Component call "GET_DYNAMIC_CONVERSION" resulting in an htmlexport or dcexport error.  A complete description on how to run dynamic converter component outside the content server shell is included.  Keep in mind the dependencies are based on the version of OIT so older versions or even newer versions that are not shown here may be different.

Error Example :  Failed to export document 'xxxxxxx' using template 'yyyyyyy' and layout ''. Export process: 'htmlexport'

Another Example is if images are not viewable after a dynamic conversion; the 32-bit file is likely missing.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms