Unable To Drag And Drop An Asset Into A Second Segment Of A Static List Recommendation Asset (Doc ID 1485550.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

1) Create a segment asset - "my1stSeg" for FirstSite. Add any criteria and apply it for all asset types.
2) Create another segment asset - "my2ndSeg" for FirstSiteII. Add any criteria and apply it for all asset types.
3) Create a Recommendation asset - "testRec".

On the Name screen:
Type - Mode: Recommendation

On the Type screen:
Static Lists (optionally by segment)

On the Options screen:
Use default values for all.

On the Build screen:

1. In the New Static List drop down, select "my1stSeg".
2. Drag any assets from FirstSiteII into the Drag Products field of "my1stSeg".
3. In the New Static List drop down, select "my2ndSeg".
4. Drag any assets from FirstSiteII into the Drag Products field of "my2ndSeg". You will see a Hint showing up: "Hint: Drag items from the tree or docked search in to the drop zone." It looks like the asset was not added successfully. You may remove it by clicking the 'x' button next to it.
5. Drag any assets from FirstSiteII into the Drag Products field of "my1stSeg". You will now see the dragged asset added into the "my2ndSeg".

No obvious errors are seen in sites.log.
 

Cause

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