My Oracle Support Banner

After SSL Configuration, Login to Portal shows Error WWC-00000 (Doc ID 1487747.1)

Last updated on JULY 08, 2019

Applies to:

Portal - Version to [Release FMW11g]
Information in this document applies to any platform.


1.  SSL was enable in Webcache using the following documentation at:
    Oracle® Fusion Middleware Administrator's Guide for Oracle Portal SSL to Oracle Web Cache

2. Able to login to Portal but Welcome page  shows Error (WWC-00000)



Portal log shows the following error:

27-AUG-2012 13:07:24] [ERROR] id=<ECID>[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)' ctx=wwctx_api.get_sso_login_config user=PUBLIC subscriberId=1 language=us userAgent="Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3" ip=<IP_ADDRESS>
Failed to get sso login config info
ORA-29248: an unrecognized WRL was used to open a wallet




 SSL enabled at the Web Cache level.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.