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Content Presenter Loses Display Template Intermittently (Doc ID 1489478.1)

Last updated on FEBRUARY 20, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Content Presenter uses a custom display template.
It intermittently gets reset to the default template automatically, while there are no modifications allowed from the UI.
When the problem occurs then the custom display templates disappear from the list and only the out-of-the-box templates are present.
The workaround is to re-select the content. Then the display templates get refreshed and they can manually select the correct custom display template.

Cause

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