Second Login Screen For Zimbra Client (Doc ID 1489520.1)

Last updated on NOVEMBER 04, 2015

Applies to:

Beehive - Version 2.0.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On Beehive 2.0.1.x, when logging in to Zimbra, the login screen reloads so users have to enter their login information twice.

The following sequence is observed:
- login with username and password
- window jumps back to the origin (with empty fields again)
- typing again username and password
- login successfully

Installation has an alias name which is used when connecting to Zimbra.

Certificate is correct, requested with hostname and alias info.

Trace information from firebug shows users access with the alias name rather than the actual hostname and then the system adjusts to the hostname and presents a new logon screen.

 

Cause

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