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WebCenter Content IBR Install Crashes on Windows 2008 (Doc ID 1489837.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

The installation of Oracle WebCenter Content Inbound Refinary 11.1.1.6.0 on a Windows 2008 R2 x64 server crashes with the following error message being reported :

"C:\SW\WebCenter Content\ofm_wcc_generic_11.1.1.6.0\Disk1\setup.exe" -jreLoc "C:\Program Files\IBM\WebSphere\AppServer\java\jre"

setup.exe has stopped working

Problem signature:
 Problem Event Name: APPCRASH
 Application Name: setup.exe_unknown
 Application Version: 0.0.0.0
 Application Timestamp: 4e71ef42
 Fault Module Name: setup.exe
 Fault Module Version: 0.0.0.0
 Fault Module Timestamp: 4e71ef42
 Exception Code: c0000005
 Exception Offset: 00002b2f
 OS Version: 6.1.7600.2.0.0.274.10
 Locale ID: 1033
 Additional Information 1: cb5a
 Additional Information 2: cb5adf8f5bac4bc39db6c83fb76b8021
 Additional Information 3: 855b
 Additional Information 4: 855b1466c96ca73472fe5c46cb1df042

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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