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OAM 11g: Accessing/Downloading Microsoft Excel Files Fails When Site is Protected by WebGate. (Doc ID 1491620.1)

Last updated on JUNE 30, 2021

Applies to:

Oracle Access Manager - Version to [Release 11g]
Information in this document applies to any platform.


When accessing certain files on a secure Webserver protected by a WebGate the browser is unable to correctly download and open the document.  For example accessing an MS Excel file will open the "File Download" dialogue box but MS Excel will be unable to open the doc giving an error message such as "Microsoft Office Excel cannot access the file ......xls".  This can also occur with other document types such as PDF's.


Access this same document directly avoiding the secured Webgate allows the file to be downloaded and viewed without a problem.





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