"OAMSSA-06252: The Policy Store Is Not Available; Please See The Log File For More Details" when starting OAM 11g R2 after upgrade

(Doc ID 1491920.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Access Manager - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

The Admin Server fails to start.

In the AdminServer.log you will find errors similar to:
[2012-08-28T09:07:44.411+01:00] [AdminServer] [ERROR] [] [oracle.oam.engine.policy] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 06fd6b8943ad0ea9:44156869:1396c441e23:-8000-0000000000000004,0] [APP: oam_admin#11.1.2.0.0] Unable to start policy admin instance[[
oracle.security.am.common.policy.admin.PolicyManagerException: OAMSSA-06252: The policy store is not available; please see the log file for more details.

 

In AdminServer-diagnostic.log you will find error messages similar to:
[2012-08-28T09:07:44.055+01:00] [AdminServer] [ERROR] [] [oracle.oam.engine.policy] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 06fd6b8943ad0ea9:44156869:1396c441e23:-8000-0000000000000004,0] [APP: oam_admin#11.1.2.0.0] JPS-04160: Cannot find PermissionSet a02bfbb75f5044e61b3e180dc14cf5b4e.[[
oracle.security.jps.service.policystore.PolicyObjectNotFoundException: JPS-04160: Cannot find PermissionSet a02bfbb75f5044e61b3e180dc14cf5b4e.
at oracle.security.jps.internal.policystore.entitymanager.impl.PermissionSetManagerImpl.getPermissionSetInTransaction(PermissionSetManagerImpl.java:3022)
at oracle.security.jps.internal.policystore.entitymanager.impl.PolicyManagerImpl.createPolicyInternal(PolicyManagerImpl.java:4143)

 

Changes

You have recently upgraded to OAM 11g R2

Cause

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