My Oracle Support Banner

Message Status Empty In E-mail Notification In OSR On Rejection of Approval Request (Doc ID 1491932.1)

Last updated on MARCH 06, 2019

Applies to:

Oracle Service Registry - Version 10.3 to 11.1.1.2.0 [Release AS10gR3 to Oracle11g]
Information in this document applies to any platform.

Symptoms

When Email Notification functionality for approvals is configured in Approval Registry of OSR 10.3 product, during the Approval Process, when the approver accepts a request, the mail is being sent to the requestor as desired.

The message status shows as "Approved"



  However when the approver rejects a request then the message status is EMPTY

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.