Message Status Empty In E-mail Notification In OSR On Rejection of Approval Request (Doc ID 1491932.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Service Registry - Version 10.3 to 11.1.1.2.0 [Release AS10gR3 to Oracle11g]
Information in this document applies to any platform.

Symptoms

When Email Notification functionality for approvals is configured in Approval Registry of OSR 10.3 product, during the Approval Process, when the approver accepts a request, the mail is being sent to the requestor as desired.

The message status shows as "Approved"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms