OAM 11g: After Upgrade From OAM 11gR1 to OAM 11gR2 Access To Any Protected Resource Gives Oracle Access Manager Operation Error / OAM-02073 status fail isExcluded false (Doc ID 1492637.1)

Last updated on SEPTEMBER 08, 2023

Applies to:

Symptoms

An Oracle Access Manager(OAM) 11gR1 11.1.1.5 environment has been upgraded to OAM 11gR2 11.1.2, following the upgrade guide:

Oracle Fusion Middleware Upgrade and Migration Guide for Oracle Identity and Access Management 11g Release 2 (11.1.2)
4 Upgrading Oracle Access Manager 11g Release 1 (11.1.1.5.0) Environments

After upgrade, access to any OAM-protected resource produces the following error in the browser:

As part of the upgrade the EXTRA_JAVA_PROPERTIES setting in the OAM_DOMAIN_HOME/bin/setDomainEnv.sh script must be modified to set -Doam.oes.new=true.

If this change is reverted or changed to -Doam.oes.new=false and the OAM Managed Server is restarted, then the problem no longer occurs and OAM protected resources can be accessed.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.