Database Ping Failed When Installing WebCenter Site 11gR1 on Tomcat: java.lang.ClassNotFoundException: org.apache.commons.pool.KeyedObjectPoolFactory (Doc ID 1494187.1)

Last updated on NOVEMBER 14, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.0 and later
Information in this document applies to any platform.
***Checked for relevance on 02-MAY-2014***

Symptoms

1. Unable to ping DB during test when installing WebCenter Sites 11gR1 on Tomcat .

2. The following is seen in the install_log.log:

[CS.INSTALL][INFO] CSSetupEngine.testConnectionAction:  Testing user configuration and database connectivity.
[CS.INSTALL][INFO] CSSetupEngine.postURL:  PostURL success for http://localhost:8080/cs/HelloCS
[CS.INSTALL][INFO] CSSetupEngine.testConnectionAction:  
Web Server and Application Server Configuration test finished successfully.
[CS.INSTALL][INFO] CSSetupEngine.testConnectionAction:  Attempting to Ping the Database.
[CS.INSTALL][ERROR] CSSetupEngine.doPing:  Database Ping Failed.
Make sure your application server and web server are running.

3. The following is seen in the application server's localhost log:

"SEVERE: Servlet /cs threw load() exception
java.lang.ClassNotFoundException: org.apache.commons.pool.KeyedObjectPoolFactory
"

Cause

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