OAM Getting "An Incorrect Username or Password was Specified" Message
(Doc ID 1494280.1)
Last updated on OCTOBER 22, 2019
Applies to:
Oracle Internet Directory - Version 11.1.1.1.0 to 11.1.1.6.0 [Release 11g]Oracle Access Manager - Version 11.1.1.3.0 to 11.1.2.0.0 [Release 11g]
Information in this document applies to any platform.
Symptoms
On : 11g version, OID LDAP Server as user ID store for Oracle Access Manager (OAM).
When attempting to authenticate in OAM reports the following: "An incorrect Username or Password was Specified" message.
The user account and password have been verified in OID with ldapbind.
the following error occurs in the oidldapd01sxxxxx-0000.log with OID debug level 1 set..
2012-09-11T16:29:09-07:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: <OID_HOSTNAME>] [pid: <PID>] [tid: <TID>] [ecid: <ECID>] ServerWorker (REG):[[
BEGIN
ConnID:18803 mesgID:17 OpID:16 OpName:search ConnIP:::ffff:<IP_ADDRESS> ConnDN:cn=<OAM_ADMIN_USER>,cn=users,dc=<COMPANY>,dc=com
orclinmemFilter:
Orig Filter(numAVAFilters=2):(&(cn=XXXX)(objectclass=inetorgperson))
Removed Filter: (objectclass=inetorgperson)
New Filter(numAVAFilters=1):(cn=XXXX)
2012-09-11T16:29:09 * INFO :gslfseADoSearch BASE = cn=users,dc=<COMPANY>,dc=com FILTER = (cn=XXXX) #REQDATTR = 7 SCOPE = 2 REQDATTRS = orclguid mail objectclass cn description displayname cn
TIMELIMIT = 3600 SIZELIMIT = 0 DEREF = 3
2012-09-11T16:29:09 * INFO:gsleswrASndResult OPtime=1866 micro sec RESULT=0 tag=101 nentries=1
END
]]
[2012-09-11T16:29:09-07:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: <OID_HOSTNAME>] [pid: <PID>] [tid: <TID>] [ecid: <ECID>] ServerWorker (REG):[[
BEGIN
ConnID:18803 mesgID:18 OpID:17 OpName:compare ConnIP:::ffff:<IP_ADDRESS> ConnDN:cn=<OAM_ADMIN_USER>,cn=users,dc=<COMPANY>,dc=com
gslfcmADoCompare: IP Address (::ffff:<IP_ADDRESS>) dn (cn=XXXX,cn=users,dc=<COMPANY>,dc=com) attr (userpassword) value(******)
2012-09-11T16:29:09 * INFO:gsleswrASndResult OPtime=174 micro sec RESULT=50 tag=111 nentries=0
END
]]
BEGIN
ConnID:18803 mesgID:17 OpID:16 OpName:search ConnIP:::ffff:<IP_ADDRESS> ConnDN:cn=<OAM_ADMIN_USER>,cn=users,dc=<COMPANY>,dc=com
orclinmemFilter:
Orig Filter(numAVAFilters=2):(&(cn=XXXX)(objectclass=inetorgperson))
Removed Filter: (objectclass=inetorgperson)
New Filter(numAVAFilters=1):(cn=XXXX)
2012-09-11T16:29:09 * INFO :gslfseADoSearch BASE = cn=users,dc=<COMPANY>,dc=com FILTER = (cn=XXXX) #REQDATTR = 7 SCOPE = 2 REQDATTRS = orclguid mail objectclass cn description displayname cn
TIMELIMIT = 3600 SIZELIMIT = 0 DEREF = 3
2012-09-11T16:29:09 * INFO:gsleswrASndResult OPtime=1866 micro sec RESULT=0 tag=101 nentries=1
END
]]
[2012-09-11T16:29:09-07:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: <OID_HOSTNAME>] [pid: <PID>] [tid: <TID>] [ecid: <ECID>] ServerWorker (REG):[[
BEGIN
ConnID:18803 mesgID:18 OpID:17 OpName:compare ConnIP:::ffff:<IP_ADDRESS> ConnDN:cn=<OAM_ADMIN_USER>,cn=users,dc=<COMPANY>,dc=com
gslfcmADoCompare: IP Address (::ffff:<IP_ADDRESS>) dn (cn=XXXX,cn=users,dc=<COMPANY>,dc=com) attr (userpassword) value(******)
2012-09-11T16:29:09 * INFO:gsleswrASndResult OPtime=174 micro sec RESULT=50 tag=111 nentries=0
END
]]
Due to this issue, users cannot login via OAM
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |