SendEmailToAssignees Step Action Element Does Not Work For Delegate Action (Doc ID 1497301.1)

Last updated on JANUARY 04, 2016

Applies to:

Oracle WebCenter Sites - Version 7.5.0 and later
Information in this document applies to any platform.

Symptoms

The Out-of-the-box OpenMarket/Xcelerate/Actions/Workflow/StepActions/SendEmailToAssignees Step Action element does not work for Delegate Action. The element does not send an email to the delegated user and outputs the following error in the UI:

This step action element will send an email
Assigner name: Variables.assigner_user_name
Object: Asset: Content_C "FSIIAbout"
action to take: Not specified
Assigned name: Variables.assigned_user_name
Assigned role: (unimportant)
Email address: None

And throw these errors in the log:

[http-0.0.0.0-80-4][fatwire.logging.cs.xcelerate][ERROR] [pagename=OpenMarket/Xcelerate/Actions/DelegateAssignmentPost] Error: com.openmarket.xcelerate.commands.UserManagerDispatcher: GetUser: com.openmarket.basic.interfaces.AssetException: -105
[http-0.0.0.0-80-4][fatwire.logging.cs.xcelerate][ERROR] [pagename=OpenMarket/Xcelerate/Actions/DelegateAssignmentPost] Error: com.openmarket.xcelerate.commands.UserDispatcher: GetDisplayableName: com.openmarket.basic.interfaces.AssetException: Argument 'NAME' is not a valid object name: 'userobj'
[http-0.0.0.0-80-4][fatwire.logging.cs.xcelerate][ERROR] [pagename=OpenMarket/Xcelerate/Actions/DelegateAssignmentPost] Error: com.openmarket.xcelerate.commands.UserDispatcher: GetEmail: com.openmarket.basic.interfaces.AssetException: Argument 'NAME' is not a valid object name: 'userobj'

Cause

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