Could Not Initialize JPS Provider (Doc ID 1499580.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Symptoms

The JPS user provider does not start.  Error in the Content Server's log:

Error    10/17/12 10:22 AM    The provider 'JpsUserProvider' is in error. JPS IdentityStore not configured correctly. [ Details ]

An error has occurred. The stack trace below shows more information.

!csProviderError,JpsUserProvider!csJpsIdentityStoreNotConfigured
intradoc.common.ServiceException: !csJpsIdentityStoreNotConfigured
        at idc.provider.jps.JpsUserProvider.testConnection(JpsUserProvider.java:912)
        at intradoc.server.proxy.ProviderStateUtils.testConnection(ProviderStateUtils.java:66)
        at intradoc.server.ProviderManagerService.testProvider(ProviderManagerService.java:127)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
        at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
        at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
        at intradoc.server.Service.doCodeEx(Service.java:620)
        at intradoc.server.Service.doCode(Service.java:575)
        at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
        at intradoc.server.Service.doAction(Service.java:547)
        at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
        at intradoc.server.Service.doActions(Service.java:542)
        at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)
        at intradoc.server.Service.executeActions(Service.java:528)
        at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737)
        at intradoc.server.Service.doRequest(Service.java:1956)
        at intradoc.server.ServiceManager.processCommand(ServiceManager.java:437)
        at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
        at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1354)
        at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1731)
        at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
        at sun.reflect.GeneratedMethodAccessor139.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
        at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
        at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
        at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1704)
        at idcservlet.IdcFilter.doFilter(IdcFilter.java:457)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)
        at java.security.AccessController.doPrivileged(Native Method)
        at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
        at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)
        at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)
        at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
        at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:139)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)
        at java.security.AccessController.doPrivileged(Native Method)
        at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
        at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)
        at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)
        at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
        at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

Cause

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