Unable To Create Mailto: Link In Wiki Page Using 'New Resource' Icon (Doc ID 1501245.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Wiki documents are created using the Document Manager in a WebCenter Portal application.
However, it is not possible to create an email link in these Wiki documents through the Rich Text Editor (RTE).
Select 'New Resource' icon -> URL -> Create a link to mailto:<email address> . .
This creates a link in the Wiki document, but 'http' is automatically prefixed. This means the link points to http://mailto:<email address>/, which is incorrect and which does not work.
The only way to add a link to an email address is to use HTML. e.g.<a href="mailto:firstname.lastname@company.com?Subject=Hello">.



Content managers are not expected to be fluent in HTML, so they need a way to do this using the RTE.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms