Unable To Create Mailto: Link In Wiki Page Using 'New Resource' Icon
(Doc ID 1501245.1)
Last updated on MARCH 12, 2020
Applies to:Oracle WebCenter Portal - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Wiki documents are created using the Document Manager in a WebCenter Portal application.
However, it is not possible to create an email link in these Wiki documents through the Rich Text Editor (RTE).
Select 'New Resource' icon -> URL -> Create a link to mailto:<EMAIL_ADDRESS> . .
This creates a link in the Wiki document, but 'http' is automatically prefixed. This means the link points to http://mailto:<EMAIL_ADDRESS>/, which is incorrect and which does not work.
The only way to add a link to an email address is to use HTML. e.g.<a href="mailto:<EMAIL_ADDRESS>?Subject=Hello">.
Content managers are not expected to be fluent in HTML, so they need a way to do this using the RTE.
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