My Oracle Support Banner

Unable To Create Mailto: Link In Wiki Page Using 'New Resource' Icon (Doc ID 1501245.1)

Last updated on MARCH 12, 2020

Applies to:

Oracle WebCenter Portal - Version and later
Information in this document applies to any platform.


Wiki documents are created using the Document Manager in a WebCenter Portal application.
However, it is not possible to create an email link in these Wiki documents through the Rich Text Editor (RTE).

Select 'New Resource' icon -> URL -> Create a link to mailto:<EMAIL_ADDRESS> . .
This creates a link in the Wiki document, but 'http' is automatically prefixed. This means the link points to http://mailto:<EMAIL_ADDRESS>/, which is incorrect and which does not work.
The only way to add a link to an email address is to use HTML. e.g.<a href="mailto:<EMAIL_ADDRESS>?Subject=Hello">.

Content managers are not expected to be fluent in HTML, so they need a way to do this using the RTE.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.