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Servlet Error In Oracle Portal 11.1.1.x Relating To GITO (Doc ID 1502424.1)

Last updated on JULY 06, 2020

Applies to:

Portal - Version 11.1.1.4.0 to 11.1.1.7.0 [Release FMW11g]
Information in this document applies to any platform.

Symptoms

After upgrading Oracle Portal to 11.1.1.4, users are seeing a 'Servlet Error' message in their browser when attempting to navigate to the Portal:

Servlet Error
An unexpected servlet error was encountered.
Please check the log file for more details.

This is not happening for everyone on every request, but seems to occur after a user has logged in or logged out.

Please note:

It has also been found that the issue can occur as the result of implementing GITO in the affected (upgraded) versions.  It can also be seen in 11.1.1.6.0 Portals.


Changes

 Upgraded to Oracle Portal 11.1.1.4 or later.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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