Expanding the Tag Cloud Related Resources Content Added to a Page Fails with Internal Error, "Caught unexpected client exception. [[ javax.servlet.ServletException"
(Doc ID 1502659.1)
Last updated on FEBRUARY 25, 2019
Applies to:
Oracle WebCenter Portal - Version 11.1.1.4.0 to 11.1.1.5.0 [Release 11g]Information in this document applies to any platform.
Symptoms
In a Webcenter Spaces 11.1.1.4.0 and 11.1.1.5.0 environment there is an issue with adding the Tag Cloud Related Resources content to a page. Once the content is added to a page an error message is returned when the content is first minimized, and then maximized. The error message is
"Internal Error. If the error persists report the problem to your administrator."
Step 1: Add the Tag Cloud Related Resources content to a Spaces page.
Step 2: Minimize the content.
Step 3: Try to expand the content. The following message is displayed.
At the same time Webcenter Diagnostics logs show the following type of error:
[oracle.wcps.client.PersonalizationFilter] [tid: [ACTIVE].ExecuteThread:
'10' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USER>]
[ecid: <ECID>] [APP:
webcenter#v11.1.1.4.0.14] [URI:
/webcenter/faces/oracle/webcenter/page/scopedMD/<SCOPEMD>/PortalSiteHome.jspx] Caught unexpected client exception. [[
javax.servlet.ServletException
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:277)
at
weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSec
urityHelper.java:227)
at
weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:300)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:27)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |