My Oracle Support Banner

WebCenter Interaction - Login for Users Fails When Using an Active Directory or LDAP Authentication Source (Doc ID 1504262.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle WebCenter Interaction - Version 6.1 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Jan-2014***

Symptoms

Users logging into WebCenter Interaction through an Active Directory or LDAP authentication may experience the following message either intermittently or consistently:

Note - This error may refer to an Active directory or LDAP Authentication Source.

Changes

There may have been changes in the environment, either regarding the load on the LDAP/AD server, or to the user tree that is being queried during the authentication request, that are causing the response time to take longer than is expected.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.