WebCenter Interaction - Login for Users Fails When Using an Active Directory or LDAP Authentication Source
(Doc ID 1504262.1)
Last updated on AUGUST 08, 2018
Applies to:Oracle WebCenter Interaction - Version 6.1 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Jan-2014***
Users logging into WebCenter Interaction through an Active Directory or LDAP authentication may experience the following message either intermittently or consistently:
A PTSPY taken during a login attempt shows the following error -
com.plumtree.server.marshalers.PTException: -2147201112 - SOAP call failed due to a network timeout error. The final state of the request was: The request was canceled by the client. Web Service='Active Directory Authentication', SOAP
Note - This error may refer to an Active directory or LDAP Authentication Source.
There may have been changes in the environment, either regarding the load on the LDAP/AD server, or to the user tree that is being queried during the authentication request, that are causing the response time to take longer than is expected.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document