WebCenter Interaction - Login for Users Fails When Using an Active Directory or LDAP Authentication Source (Doc ID 1504262.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle WebCenter Interaction - Version 6.1 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Jan-2014***

Symptoms

Users logging into WebCenter Interaction through an Active Directory or LDAP authentication may experience the following message either intermittently or consistently:

Note - This error may refer to an Active directory or LDAP Authentication Source.

Changes

There may have been changes in the environment, either regarding the load on the LDAP/AD server, or to the user tree that is being queried during the authentication request, that are causing the response time to take longer than is expected.

Cause

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