WWC-41742 : Unable to Login With ORCLADMIN Account

(Doc ID 1504628.1)

Last updated on NOVEMBER 29, 2017

Applies to:

Portal - Version and later
Information in this document applies to any platform.


A new installation of Oracle Portal was done with the instructions in <Document 1436807.1>, "How to Perform a New Installation of Oracle Portal 11g With Oracle Access Management 11g as Single Sign-On Solution ?". After configuration of OAM according to the instructions in this technical bulletin, the Oracle Portal Welcome Page can be accessed. Login from the Welcome Page fails however with errors. The error message is different for user orcladmin and any other user defined in the User base :

  1. Login as orcladmin:


OAM setup was tested with a standard web page on the file system protected through mod_osso as per instructions in <Document 1443463.1>, "Troubleshoot Oracle Access Management (OAM) for Oracle Portal Installations". The web page was retrieved successfully after authentication.


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