'Unauthorized Access' Message When Trying to Login with Admin User on Workspace Internal or HTTP-404/HTTP-503 When Trying to Login via APEX_ADMIN URL (Doc ID 1504899.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

Oracle Application Express (formerly HTML DB) - Version 4.2 and later
Information in this document applies to any platform.

Symptoms

When trying to logon with the Admin User on Workspace Internal on the APEX login page, you get the following message:

Contact your application administrator.
Unauthorized access

OR

When trying to navigate to the apex_admin URL you will get the following error:
HTTP-404 Not Found (Internet Explorer)

OR

When trying to navigate to the apex_admin URL you will get the following error:
HTTP-503 Service Unavailable

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms