WCM_PLACEHOLDER Calls Performing Slow (Doc ID 1508282.1)

Last updated on MAY 03, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

On a 10.1.3.5.0 version of the Content Server.

ACTUAL BEHAVIOR
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At random times which have been becoming increasingly more frequent the content server's CPU has been spiking to 95% - 100% which is not allowing users to use the system.  A restart temporarily resolves the problem, but it always comes back. During the issue, the WCM_PLACEHOLDER calls show poor performance. Due to this issue, users cannot pull dynamic content from the content server.

Cause

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