OAM 11g: ERROR:OAMSSA-20016, While Accessing A Resource, When Spanish/Non-ASCII Character In The Username (Doc ID 1513545.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When there is Spanish or even Non-ASCII Character in the username and when that user accesses the resource, he cannot access the same and log shows below error:

 

[2012-10-05T13:29:40.390-05:00] [WLS_OAM2] [ERROR] [OAMSSA-20086] [oracle.oam.user.identity.provider] [tid: [ACTIVE].ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 3dffade069a01af8:-4bd60833:13a031b90c4:-8000-000000000001a168,0] [APP: oam_server] Locate user via a specific attribute failed for attr uid and value adtest��
[2012-10-05T13:29:40.391-05:00] [WLS_OAM2] [ERROR] [] [oracle.oam.engine.authn] [tid: [ACTIVE].ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 3dffade069a01af8:-4bd60833:13a031b90c4:-8000-000000000001a168,0] [APP: oam_server] Failure getting users by attribute : uid, value : adtest��.[[
oracle.security.am.engines.common.identity.provider.exceptions.IdentityProviderException: OAMSSA-20016: Failure getting users by attribute : uid, value : adtest��

Cause

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