My Staff Tasks Tab Takes a Long Time to Display Results (or None) in Business Process Workspace
(Doc ID 1515290.1)
Last updated on AUGUST 16, 2024
Applies to:
Oracle Business Process Management Suite - Version 11.1.1.6.0 to 11.1.1.6.0 [Release 11gR1]Information in this document applies to any platform.
Symptoms
When clicking the "My Staff Tasks" for a user with just a few reportees, the Business Process Workspace takes a lot of time (around 7-10 seconds). The time is even worse when the user has a lot of reportees. If in your LDAP certain users have more than 50 reportees the load time for the tab will be over 2 minutes for these users.
Upon further investigation, we see hundreds of LDAP queries being run when we click the My Staff Tasks for a user that has around 7 reportees, many of which are duplicated.
If you enable Trace:32 on oracle.soa.services.workflow you'll see the performance seems to be an issue on VerificationService.getReporteeGroupNamesList
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |