Error While Upgrading CS7.5 To CS7.6P2 With Rollup Installer (Doc ID 1516248.1)

Last updated on JUNE 05, 2023

Applies to:

Symptoms

Rollup process hangs around 91% with the following error in the futuretense.txt logs.

[2013-01-03 12:37:55,535] [fatwire.logging.cs.install] READURL successful ReadURL for element OpenMarket/Xcelerate/Installation/User/Upgrade7xToWEM?errno=0&SharedDir=../../Shared&SystemAssetsRoot=/cs/futuretense_cs/&TYPE=CALLELEMENT&errdetail=0&COMMANDNAME=READURL&upgrade-log=Variables.CSInstallSharedDirectory/Upgrade/upgrade-log-102312121120.log&USERNAME=fwadmin&Browser=Unknown  Browser&PASSWORD=<user password>&
[2013-01-03 12:38:14,980] [fatwire.logging.cs.install] ImportCatalog Sucessfully imported catalog D:/temp/x/tomcat/Rollup/Populate/ElementCatalog.html
[2013-01-03 12:38:15,147] [fatwire.logging.cs.install] ImportCatalog Sucessfully imported catalog D:/temp/x/tomcat/Rollup/Populate/AssetStubElementCatalog.html
[2013-01-03 12:38:15,166] [fatwire.logging.cs.install] ImportCatalog Sucessfully imported catalog D:/temp/x/tomcat/Rollup/Populate/FW_PubProgress.html
[2013-01-03 12:38:15,179] [fatwire.logging.cs.install] ImportCatalog Sucessfully imported catalog D:/temp/x/tomcat/Rollup/Populate/FW_MsgBus.html
[2013-01-03 12:38:15,204] [cs.core.db.DBTransaction] TransactionUnit failed to execute
com.fatwire.cs.core.db.TransactionAbortException: replacerows failed
    at COM.FutureTense.CatalogManager.F$4.execute(y:32)
    at com.fatwire.cs.core.db.NestedTransactionBlock.execute(y:2027)
    at COM.FutureTense.CatalogManager.F.R(y:2459)
    at COM.FutureTense.CatalogManager.F.S(y:2900)

The install log shows:

[2013-01-03 12:38:15.209][CS.INSTALL][ERROR] ActionHandlerExecuteCommand:  ExecuteCommand failed for http://localhost:18080/cs/Install?COMMANDNAME=IMPORTCATALOG&USERNAME=fwadmin&PASSWORD=<hidden password value>&CATALOGFILE=D%3A%2Ftemp%2Fx%2Ftomcat%2FRollup%2FPopulate%2FSystemTransforms.html&HOST=localhost&PORT=18080
The response that was received =
HTTP/1.1 200 OK
HOST_SERVICE: FutureTenseContentServer:7.6.0
Date: Thu, 03 Jan 2013 04:38:14 GMT
Transfer-Encoding: chunked
Set-Cookie: JSESSIONID=AD4E0C3B1B58BECAB98736864460C7AA; Path=/cs
Content-Type: text/html;charset=UTF-8
Server: Apache-Coyote/1.1

<!--FTCS|||result=success|||reason=|||err=12|||command=mirrorgetconfig|||params=columnslowercase=true&CSVersion=7.6.0&databasetype=HSQLDB&mirrorprotocolversion=3|||-->
<!--FTCS|||result=failure|||reason=Unknown Reason|||err=-3|||command=ImportCatalog|||params=|||-->

Changes

 This issue was happening when upgrading CS 7.5 to CS 7.6.2.

Cause

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