OES11g - How to troubleshoot script errors in Internet Explorer (Doc ID 1516551.1)

Last updated on JULY 23, 2017

Applies to:

Oracle Entitlements Server - Version 11.1.1.5.1 and later
Information in this document applies to any platform.

Goal

 How to troubleshoot script errors in Internet Explorer when using OES APM console

 Refer to http://support.microsoft.com/kb/308260

When you try to view a webpage in Windows Internet Explorer, the webpage may not be displayed or work correctly.

Also, you may receive error messages that resemble the following:

Problems with this Web page might prevent it from being displayed properly or functioning properly. In the future, you can display this message by double-clicking the warning icon displayed in the status bar.

If you click Show Details, you may see details about the error that resemble the following:
Line: <Line_Number>
Char: <Character_Number>
Error: <Error_Message>
Code: 0
URL: http://Webserver/page.htm
A Runtime Error has occured.
Do you wish to Debug?
Line: <Line_Number>
Error: <Error_Message>

The following warning message may also appear in the Internet Explorer Statusbar:
Done, but with errors on page.

If you try to print a webpage in Internet Explorer, you may receive a script error that resembles the following. (Note that the line number may be different.)
An error has occurred in the script on this page.
Line : <Line_Number>
Char: <Character_Number>
Error : <Error_Message>
Code: 0
URL: res/ieframe.dll/preview.js.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms