OpenSSO 8 : After A Server Crash, OpenSSO Service Is Not Accessible Anymore (Doc ID 1518683.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle OpenSSO - Version 8.0.2 and later
Information in this document applies to any platform.

Symptoms

Running with OpenSSO 8.0 Update 2 release, and following an electric failure that occurred on the server where runs OpenSSO (8.0u2) in a GlassFish applications server.
After the server restarted, OpenSSO doesn't seem to work fine and isn't accessible anymore.
Redeploying the OpenSSO web app as hosted within GlassFish, the user can reach the OpenSSO login page but cannot authenticate (it says "Authentication failed) even with the amadmin OpenSSO administrator account.
So, opensso is not operational anymore for service as even its administration interface console isn't accessible.

Cause

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