My Oracle Support Banner

OAM SSO Login "Content Server could not process the request." on WebCenter Sites Delivery Appears On Browser and Fails. "Failed to map remote user fwadmin to CS credentials." appears in sites.log. (Doc ID 1520468.1)

Last updated on JUNE 20, 2023

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

OAM SSO Integration is not working on Delivery mode environment. Login user is entered in SSO Login page and error follows after login attempt with valid user:

"Content Server could not process the request."

Messages in sites.log:

 "Failed to map remote user fwadmin to CS credentials." and "pagename=OpenMarket/Xcelerate/Util/SetTimeZoneInSession".

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.