OAM SSO Login "Content Server could not process the request." on WebCenter Sites Delivery Appears On Browser and Fails. "Failed to map remote user fwadmin to CS credentials." appears in sites.log. (Doc ID 1520468.1)

Last updated on OCTOBER 03, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.1 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

OAM SSO Integration is not working on Delivery mode environment. Login user is entered in SSO Login page and error follows after login attempt with valid user:

"Content Server could not process the request."

Messages in sites.log:

 "Failed to map remote user fwadmin to CS credentials." and "pagename=OpenMarket/Xcelerate/Util/SetTimeZoneInSession".

Cause

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