Error "Index name {asset type} not found at path {path}" When Searching for a Newly Indexed Asset Type in the Contributor UI (Doc ID 1521545.1)

Last updated on JUNE 05, 2023

Applies to:

Symptoms

Searching for a newly indexed asset type fails with the message "Error occurred during search. Please change your search query and try again. If the problem persists, please contact your system administrator."

The sites.log contains errors:

[2013-01-18 11:23:29,976] [ERROR] [.kernel.Default (self-tuning)'] [fatwire.logging.cs.jsp] com.fatwire.services.exception.ServiceException: java.io.IOException: Index name {asset type} not found at path {path to Shared drive}/lucene/{asset type}. Index may not have been created yet or is corrupt. Please check if indexing is enabled for {asset type} and that indexable data is queued. for pagename=fatwire/ui/controller/controller&ft_ss=false
com.fatwire.cs.ui.framework.UIException: com.fatwire.services.exception.ServiceException: java.io.IOException: Index name {asset type} not found at path {path to Shared drive}/lucene/{asset type}. Index may not have been created yet or is corrupt. Please check if indexing is enabled for {asset type} and that indexable data is queued.
at jsp_servlet._jsp._cs_deployed._ui._data._search._util.__search._jspService(__search.java:179)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)

Cause

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