SOA Suite for Healthcare: Multiple Messages with Incorrect MSG_WAIT_FA
(Doc ID 1522124.1)
Last updated on AUGUST 19, 2020
Applies to:Oracle B2B 10g (Business to Business) - Version 10.1.2.0.0 and later
Information in this document applies to any platform.
SOA Suite for HC Integration, outbound communication: several outbound messages remain in status MSG_WAIT_FA despite the fact that the ACKs were received.
2. Problem Definition
An outbound stream of 30 HL7 ADT messages is responded to with a stream of ACKs. In a real life scenario the message with PID=x, PID=y and PID=z [PID x,y,z ordered ASC] is never responded to with an ACK i.e. ACK was never sent by the target app for these messages.
EXPECTED SSHI BEHAVIOR:
The expected behavior of SOA Suite Healthcare Integration platform in the scenario is that the outbound HL7 stream would be paused after sending the message PID=x and awaiting the ACK. Upon receiving the ACK the consecutive messages will be sent and each message will receive ACK, until the message PID=y for which the ACK will be missing again and the stream will pause again. The same scenario will repeat for message PID=z. The expectation is that after resending each wire message [with resubmit WIRE message feature] being in MSG_WAIT_FA status and receiving the ACK the status of the message changes from MSG_WAIT_FA to MSG_COMPLETE and the stream moves on. At any point of time there should be maximum of only 1 message with the MSG_WAIT_FA for a given outbound endpoint. Each message stacked behind the current message MSG_WAIT_FA should be in MSG_WAIT_TRANSMIT state.
ACTUAL SSHI BEHAVIOR:
The undesired behavior is manifested by the fact that at some point there are multiple messages in the MSG_WAIT_FA status which is incorrect. It seems that some messages in state MSG_WAIT_FA do not change their status correctly to MSG_COMPLETE despite the fact the ACK for these messages was received. For instance, the incorrect state is when the 3rd message is in state MSG_WAIT_FA and the 4th message is in state MSG_COMPLETE. The only correct combination is for the 3rd message to be in state MSG_WAIT_FA and the 4th message in state MSG_WAIT_TRANSMIT.
Importantly the same scenario used with the outbound document retry feature leads to resending messages for which the ACK were received and breaking the FIFO stream.
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