Administrator can access Sites-Desktop plugin but other users cannot (Doc ID 1525226.1)

Last updated on JANUARY 05, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

Sites-Desktop is not available for non-administrator users in Windows.

When the administrator launches Microsoft Word, they can see the Sites-Desktop plugin in Word.

When another user launches Microsoft Word, the Sites-Desktop plugin is not displayed and does not seem to be installed for this user.

Cause

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