WebCenter Forms Recognition RTS Error / Warning: "Locking of ADS Pool failed - probably pool is updated by another RTS Instance" (Doc ID 1526052.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

During processing, RTS appears to lock during the Classification / Extraction step, requiring the service to be stopped and then started.  Examination of the H-Lg shows the following error / warning:

[Info] |30| 19:16:59.611 | 4908 | 1288292k/2905556k | 1340412k/7045432k | 103936k/126304k | 211 | 51/52 | Manual_0, ID = 00000000
[Info] |30| 19:16:59.658 | 4908 | 1287300k/2906548k | 1341440k/7044404k | 104876k/127152k | 212 | 51/52 | e:\ocr project\batch folder - dry run\00000000\300-US-Axis-05.wdc
[Info] |30| 19:16:59.673 | 4908 | 1288336k/2905512k | 1341464k/7044380k | 104876k/127152k | 212 | 51/52 | Performing classification and extraction step on document 'e:\ocr project\batch folder - dry run\00000000\300-US-Axis-05.wdc' (1/1).
[Warning]|30| 19:20:20.400 | 4908 | 1308096k/2885752k | 1364736k/7021108k | 104876k/127152k | 214 | 51/52 | Locking of ADS Pool failed - probably pool is updated by another RTS Instance
[Info] |30| 19:20:20.431 | 4908 | 1300444k/2893404k | 1356884k/7028960k | 97200k/118412k | 188 | 51/52 | Document processing completed. [Stopped = 0]
[Info] |30| 19:20:20.431 | 4908 | 1300444k/2893404k | 1356884k/7028960k | 97200k/118412k | 188 | 51/52 | Stop Processing
[Info] |30| 19:20:20.446 | 4908 | 1300440k/2893408k | 1356884k/7028960k | 97200k/118412k | 188 | 51/53 | Host is stopping... [Stopped = 0]
[Info] |30| 19:20:20.946 | 4908 | 1300440k/2893408k | 1356884k/7028960k | 97200k/118412k | 188 | 51/52 | Stopping Host

Cause

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